Thank you for using UntoFlow ("we," "us," or "our").
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the UntoFlow application and related services (collectively, the "Service").
By accessing or using UntoFlow, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We may collect the following types of personal information:
- Account Information - Such as your name, email address, and profile details used to create and manage your account.
- Connected Social Media Data - Authorization tokens, account identifiers, and limited metadata required to connect and manage your social media accounts. We do not collect your social media passwords.
- Payment Information - Subscription and purchase information processed by stripe. UntoFlow does not store full payment card details.
- Communications - Information you provide when contacting support or communicating with us.
This data helps us improve performance, reliability, and user experience.
- Device type, operating system, and app version
- IP address and general location (city/country level)
- App usage data, feature interactions, and performance logs
- Cookies or similar technologies (where applicable)
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the Service
- Connect and manage your social media accounts
- Generate AI-powered insights and suggestions
- Process subscriptions and transactions
- Communicate with you about updates, support, and service-related notices
- Monitor usage, prevent abuse, and improve functionality
- Comply with legal and platform obligations
We do not use your data to make automated decisions with legal or significant effects on you.
3. AI & Data Processing
UntoFlow uses artificial intelligence to analyze data and generate suggestions.
- AI outputs are informational and may be imperfect
- You remain in control of all publishing and actions
- We do not train public AI models using your private content without permission
4. Third-Party Services & APIs
UntoFlow integrates with third-party platforms such as social media networks and analytics providers.
- By connecting a third-party account, you authorize UntoFlow to access and process data only as necessary to provide the Service.
- Your use of third-party services is governed by their respective terms and privacy policies. UntoFlow is not responsible for their practices.
5. Data Sharing
We do not sell your personal data.
We may share information only:
- With third-party platforms you choose to connect
- With service providers who help operate the app (e.g., hosting, analytics, payments)
- When required by law or legal process
- To protect the rights, safety, and integrity of UntoFlow
All partners are required to handle data securely and lawfully.
6. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Service
- Meet legal, accounting, or compliance obligations
You may request deletion of your account and associated data, subject to legal requirements.
7. Data Security
We take reasonable measures to protect your information, including:
- Secure authentication and access controls
- Regular monitoring for unauthorized access
8. Your Rights & Choices
Depending on your location, you may have rights to:
- Access or update your personal information
- Request deletion of your data
- Withdraw consent where applicable
Requests can be made by contacting us at the email below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes are material, we will notify you through the app or via email. Continued use of UntoFlow after changes means you accept the updated policy.
10. Contact Information
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@untoflow.app